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The Bridge Cloud Suite includes the latest generation of Bridge Operator Console, Bridge Supervisor Reports and Dashboard, Bridge Company Directory, and Bridge Cisco Finesse Admin. Product Overview CUx AC is a replacement product for the now defunct Attendant Console plug-in application that was embedded into pre-8.x releases of CUCM.

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So, annoying scenario when attendants who simply cannot trace an employee when a customer calls can be prevented.

So, our ALM software makes life easier for your telephone attendants.

Correct configuration may help you to automate new phone registration in the future.

This article will help you to get the most out of using CUCM in a bundle with AD.

A very simple, but likely common, scenario would be one where telephone numbers are formatted for display purposes (e.g., XXX-XXX-XXXX).

In this case, the contact telephone numbers in CUx AC would be formatted with a dash so they would not match directory numbers in CUCM.

The operator can smoothly answer calls and transfer them to employees across the organization.

The Cisco Unified Attendant Console Standard is simple to configure and set up and very user-friendly.

It provides a smooth transition path from an earlier product that provided similar functionality, the Cisco Unified Communications Manager Attendant Console. The attendant console provides a rich set of call control functions.

Which starts of course with core call controls like the ability to answer, transfer, hold and park calls.

Also, Jabber and the use of presence are supported by the Attendant Console.

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